Why choose a credit broker in Luxembourg rather than your bank?

For a consumer loan in Luxembourg (instalment loan), you can go to your bank or use a broker. A bank offers you its own credit products; a broker like Credit 24 compares the solutions of several financial partners, including Alpha Credit (BNP Paribas), Record Credits (ING) and Elantis (Belfius), and chooses the one that suits your situation. Here is what sets them apart, plainly.

The essentials

• A bank: offers its own credit products, often asks for a lot of documents, and generally prefers people who are already clients and have their salary paid into it.
• A broker: compares several lenders for you, with a single application and a single contact person.
• Your documents at Credit 24: generally your identity documents and proof of income. No need to be a client or to change banks.
• Our turnaround: an answer generally within 1 to 4 working hours.
• What you pay us: nothing. We are paid by the lender, and only if your credit goes ahead.

Which is the best bank for a loan in Luxembourg?

There is no single one. The best solution is the lender that accepts your profile, on the best terms and within a reasonable time, and that lender varies from one application to the next: according to your income, your outgoings, your employment situation or your country of residence.

That is exactly a broker's job. For each application, we choose freely among our partners, in this order, the lender:

1. most likely to accept your personal and financial profile;
2. that gives you the best terms;
3. that grants the credit in the shortest time.

We have no exclusive arrangement with any lender. The details are explained on the page how we are paid.

What a bank often asks of you

Banks in Luxembourg are demanding when it comes to granting credit. Most often, they:

• ask for a complete file and a lot of documents;
• prefer to lend to people who are already clients;
• ask you to have your salary paid into them;
• may require substantial guarantees;
• often take quite a long time to answer.

Every bank has its own rules, and your bank may well make you a good offer, especially if you have been a client for a long time. But if it refuses, or asks for more guarantees than you can give, choosing a specialist broker like Credit 24 is often the best solution.

What a credit broker does

A broker does not lend money itself: it studies your situation, prepares your application and presents it to the most suitable lender. At Credit 24, that means:

• a single application to reach several lenders;
• a single contact person who knows your project from start to finish;
• simple paperwork: generally your identity documents and proof of income;
• a quick answer: generally within 1 to 4 working hours;
• no arrangement fees, ever, whether or not your credit is granted.

If a lender refuses your application, we present your file to another, unless you have asked us not to.

Credit broking: our only business since 2011

Credit is our sole speciality. We do not do banking: we are a credit broker, and only that.

Since 2011, we have been helping residents of Luxembourg and Belgium with their plans for:

• a personal loan in Luxembourg
• debt consolidation
• financing new and used vehicles
• home improvement and renovation loans

We know what our financial partners expect, how to present a sound application and which profiles match which solutions. In Luxembourg, where many profiles are international or cross-border, this experience of the local market saves everyone time.

A human-scale business

Credit 24 is a human-scale business: stable teams, an adviser who knows your file and a lasting relationship. We prefer the human relationship to automation: every application is studied by a person, not by a machine.

Advantages and limits of a broker

Bank or broker in Luxembourg: which should you choose?

Want to know what we can offer you? Run a simulation, then apply online: it is free and carries no obligation.

Updated on September 28, 2026