Cookie policy for this website
This page explains which cookies the credit-24.lu website uses, what they are for, how long they are kept and how to accept them, refuse them or change your mind.
What is a cookie?
A cookie is a small file that your browser saves when you visit a website. Other techniques do the same job, such as the browser's local storage: this page calls them "cookies" too.
Your choice, at any time
On your first visit, a banner asks for your consent. You can accept all, reject all, or choose category by category with "Customise".
Until you have answered, and if you refuse, no statistics or advertising cookie is set. The site works exactly the same way.
You can change your mind at any time with the "Manage cookies" link at the bottom of every page. If you withdraw your consent, we delete the cookies concerned. Your choice is kept for six months, after which we ask you again.
Necessary cookies (no consent needed)
The site needs them to work. They remember your cookie choice, keep your last simulation from one page to the next, note the partner or advert that brought you to us so it can be attached to your application, and protect the contact form against automated submissions. Each one is only saved when it is needed: when you answer the banner, run a simulation, arrive through a partner's link or open the Contact page. None of them is used for advertising and none of them identifies you.
Statistics cookies (with your consent)
They are provided by Google (Google Analytics). They tell us how many people visit the site, which pages are read and where visitors come from. We use them to make the site clearer and more useful.
Advertising cookies (with your consent)
They are provided by Meta (Facebook and Instagram) and by Google (Google Ads). They measure whether our adverts bring visits and applications to the site. Meta's cookies also let us show our adverts on Facebook and Instagram to people who already know Credit 24.
What we never send
Neither Google nor Meta receives your name, your email address or your phone number. Google Analytics does not record your IP address.
The loan application form uses none of these cookies. The data you enter there is processed as explained in our privacy policy.
Transfers outside the European Union
Google and Meta may process this data in the United States. These transfers rely on the EU-US Data Privacy Framework, recognised by the European Commission on 10 July 2023, which Google and Meta have joined, and on the European Commission's standard contractual clauses.
To find out how these companies process your data: Google Privacy Policy and Meta Privacy Policy.
Refusing cookies from your browser
You can also block or delete cookies in your browser settings. Blocking all cookies prevents the site from remembering your choice: the banner will then be shown again on every visit.
The full list
On the Contact page, the Cloudflare Turnstile service also checks that the form is sent by a person and not by a robot. It does not set any advertising cookie.
| Cookie | Category | Purpose | Duration |
|---|---|---|---|
| c24_consentementNecessary | Necessary | Remembers your cookie choice | 6 months |
| c24_simulationNecessary | Necessary | Keeps your last simulation | 30 days |
| c24_canalNecessary | Necessary | Remembers the partner or advert that brought you | 30 days |
| _ga, _ga_*Statistics (Google) | Statistics (Google) | Tells apart the visits of the same browser | 13 months at most |
| _fbpAdvertising (Meta) | Advertising (Meta) | Recognises your browser from one visit to the next | 90 days |
| _fbcAdvertising (Meta) | Advertising (Meta) | Set only if you arrive through one of our adverts | 90 days |
| _gcl_auAdvertising (Google) | Advertising (Google) | Links your visits and applications to our Google adverts | 90 days |
| _gcl_awAdvertising (Google) | Advertising (Google) | Set only if you arrive through one of our Google adverts | 90 days |
Your questions
For any question about cookies or your data, write to us at info@credit-24.lu. Your rights and how to exercise them are described in our privacy policy.